Business Details
28 Years
experience
Award-Winning Home Builders in Telford
Established in 1998, R&R Services is an award-winning home improvement company headquartered in Telford. Our in-house team of specialists, including bricklayers, electricians, plumbers, and carpenters, delivers comprehensive home transformation projects under one roof. By minimising marketing expenditures and focusing on quality craftsmanship, we provide cost-effective solutions without compromising standards. Recognised for excellence through industry accolades and client testimonials, we prioritise meticulous attention to detail and respectful project execution.Our portfolio spans kitchens, bathrooms, garage conversions, and commercial projects for institutions like the NHS and Ministry of Defence. With a transparent process from quotation to completion, we ensure seamless experiences backed by a decade-long product guarantee.
Services
Kitchens
Bathrooms
Garage Conversions
Garden Rooms
Conservatories
Bespoke Projects
Wall Removals
Staircase Renovations
Commercial Fire Stopping
UPVC Installations
Details
- Year established: 1998
Highlights and features
- We offer 25+ years of local home improvement expertise
- All trades managed in-house for seamless project delivery
- Treat every property with the same care as our own
- Trusted by major organisations including the NHS and MoD
- 10-year product guarantee with comprehensive aftercare
Associations and certifications
- Secured by Design
What people say
Great job on everything
Extremely quickly and professionally
Receptive to feedback
Meticulous with cleaning
Worked around problems
Services
Kitchen Renovations
Our kitchen department combines expert design with precision installation. We offer full renovations including structural changes, high-quality fittings, and tailored storage solutions. Clients benefit from our in-house construction team's ability to handle extensions and wall removals seamlessly, ensuring cohesive results that enhance both functionality and aesthetics while maintaining strict project timelines.
Bathroom Installations
Specialist bathroom transformations featuring modern design consultations and premium fixtures. Our process includes structural modifications, electrical upgrades, and tiling, all managed by experienced tradespeople. The absence of showrooms allows cost savings that translate to competitive pricing without compromising on material quality or aftercare support for Telford and surrounding areas.
Garage Conversions
Comprehensive garage conversion service creating functional living spaces with full building regulations compliance. We handle insulation, electrical work, and interior finishes while maintaining property integrity. Projects benefit from our multi-trade coordination, ensuring seamless integration with existing structures and minimal disruption to homeowners throughout the transformation process.
Conservatory Building
Custom conservatory construction using energy-efficient materials and thermally broken frames. Our team manages complete builds from foundations to glazing, incorporating modern roofing solutions for year-round usability. The service includes structural calculations, planning assistance, and integration with existing property features for durable, aesthetically pleasing additions.
Window Replacement
Precision uPVC window installations featuring multi-chambered profiles for superior insulation. We use Legend 70mm systems with reinforced frames and Secured by Design accredited hardware. The process includes careful property protection, daily cleanup, and optional security enhancements like child restrictors, ensuring enhanced energy efficiency and property security without compromising aesthetic appeal.
People
Rob
Director
With over 30 years in home improvements, Rob leads design innovation at R&R Services. His creative vision produced the award-winning UPVC dog kennels and waterfall feature, demonstrating commitment to unique solutions that combine functionality with aesthetic appeal across residential and pet-friendly projects.
Sal
Project Coordinator
Sal specialises in client communication and project management, ensuring smooth execution of complex renovations. Recognised for responsiveness and attention to detail, he maintains clear communication channels throughout projects, addressing client needs while coordinating multi-trade teams to deliver high-quality results within agreed timelines.
Questions
What home improvement services do you offer?
We provide complete home transformations including kitchens, bathrooms, garage conversions, conservatories, structural wall removals, and bespoke projects. Our in-house team handles everything from initial design to final installation.
How does your project process work?
Our five-stage process includes initial quotation, detailed survey, professional installation, staged payments, and comprehensive aftercare. Each project is fully managed by our team from start to completion.
Do you work outside Telford?
Yes, we serve Shrewsbury, Walsall, all Shropshire locations, and the wider West Midlands area for residential and commercial projects of various scales.
What guarantees do you provide?
We offer a 10-year product guarantee on all installations, with our workmanship supported by comprehensive customer care that extends beyond standard warranty requirements.
How are payments structured?
No upfront payments are required. For larger projects, we may request stage payments to maintain cash flow, with final payment only due upon completion to your satisfaction.
Are your tradespeople fully qualified?
All our craftsmen are experienced professionals with relevant certifications. Our team includes skilled bricklayers, electricians, plumbers, and window installers who undergo rigorous selection.
Reviews (6)
Bryan Sankey
Mar 17, 2022
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Requested quotation for Orangery, the area was inspected mid January, promised a quotation on the following week, Chased the quote twice again despite promises still had had no quote in March. How can you trust a company who fail to provide a service for a quotation never mind doing the work.
M. Roberts
Jun 23, 2021
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We've had a garage conversion, a side porch built & a patio window all supplied and fitted by R&R and have always had excellent service. Would recommend.
Chris Edwards
Apr 23, 2021
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Really pleased with the service we received from the Team at R&R. They arrived on time for the quote appointment and also on the day of installation. Confirmation of fitting day and time was sent well in advance. When we placed the order we were advised that there was a 4 week delivery time and they contacted us to keep us updated on the progress. The sales team listened to what we requested and quoted accordingly.
The lads that fitted the door did a great job, they managed not to damage the internal wall plaster or skirting board. The external trim finish against the brick work was very professionally finished and they cleared and tidied up after themselves.
The lads that fitted the door did a great job, they managed not to damage the internal wall plaster or skirting board. The external trim finish against the brick work was very professionally finished and they cleared and tidied up after themselves.
Mac Harwood
Nov 14, 2019
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Had 5 windows replaced and new bay window installed by R&R Services. Excellent Fitters John and Les who provided s real quality service. Have ordered additional Front Door and French Windows would highly recommend.
Cecelia
May 12, 2018
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We had a front door fitted through these guys last year and have had nothing but trouble. They left a mess when fitted and then lied about it, and even claimed I was lying. The door has slipped and has had to be readjusted and new draft strips applied. The letterbox is already falling off, which I've contacted them about and all they wanted was a picture. No apology, or offer to fix it. And now the door has slipped again and needs adjusting.
The owner is quite happy to come and turn on the charm when selling you products but soon as problems appear he palms you off to his staff and is not interested in responding to emails. I'd highly recommend using a different company.
The owner is quite happy to come and turn on the charm when selling you products but soon as problems appear he palms you off to his staff and is not interested in responding to emails. I'd highly recommend using a different company.
Alan S. Adams
Mar 02, 2017
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Awesome customer service, they put some dry verges on the side of the house a few years ago, three blew off in the strong winds recently, so I got them back out, Tim who came out said that he wasn't completely happy with how they'd been installed, so came out and removed and checked all of them and re-installed them for free, you can always tell how good a business is when something goes wrong, and these guys were brilliant
