Business Details
39 Years
experience
Premium Windows, Doors & Conservatories in St Helens
Established in 1987, Qualplas (North West) Ltd has grown into a leading window fabricator specialising in high-specification VEKA uPVC and Smart Systems aluminium profiles. Based in St Helens, Merseyside, we combine decades of technical expertise with a commitment to customer service, earning an enviable reputation across trade, retail, and commercial markets. Our manufacturing capabilities are complemented by our status as a Major Stockist and Distributor for renowned brands like Brett Martin, Freefoam, and Soudal, ensuring comprehensive solutions for roofline, rainwater, and ancillary products. As an Independent Network member, we uphold rigorous standards, offering a ten-year insurance-backed guarantee on all registered installations.Every product, from energy-efficient windows to bespoke conservatories, is crafted to meet exacting British and European standards, blending aesthetics with flawless performance. Our team of trained professionals ensures every project, whether a residential upgrade or commercial development, adheres to Independent Network specifications, with full compliance on building and fire regulations. With a 97% customer satisfaction rating, we remain dedicated to innovation, quality, and transparency, serving diverse clients from DIY enthusiasts to blue-chip companies.
Services
Aluminium Windows
PVCu Windows
Doors
Outdoor Living
External Cladding
Roof Ventilation
Fascias and Soffits
Internal Decorative Products
Kitchen Worktops
Kitchen Appliances
Details
- Year established: 1987
Highlights and features
- We provide a ten-year insurance-backed guarantee on every Independent Network registered installation.
- Every installer and surveyor is trained to Independent Network strict standards.
- All UPVC frames are manufactured by approved Independent Network members.
- Employees carry current Independent Network ID cards for verification.
- We comply with all building and fire regulations for customer safety.
Associations and certifications
- Independent Network
- VEKA
What people say
Excellent quality
Friendly service
Professional team
Efficient fitting
Highly recommended
Services
Aluminium Windows
Our aluminium windows combine sleek design with exceptional durability, offering thermal efficiency and low maintenance. Available in heritage or contemporary styles, they reduce draughts and noise while enhancing property aesthetics. Ideal for period or modern homes across Merseyside.
PVCu Windows
VEKA uPVC windows deliver flawless performance with options like vertical sliding sash and tilt-and-turn designs. They resist warping, fading, and rot, ensuring long-term energy efficiency and minimal upkeep for residential properties.
Conservatories
From PVCu conservatories to aluminium lanterns, our structures merge indoor and outdoor spaces with maximum natural light. Engineered for thermal efficiency and structural integrity, they comply with UK building regulations and enhance living areas.
Doors
We supply and install composite, bi-folding, and sliding doors offering security, insulation, and style. Our Rockdoor and Solidor ranges feature reinforced cores and weatherproofing, tailored to modern and traditional properties.
External Cladding
Our dry verge, fascias, and soffits provide durable, low-maintenance solutions that protect against weather damage. Available in multiple colours, they enhance curb appeal while ensuring compliance with modern roofing standards.
Questions
What guarantees do you offer on installations?
All Independent Network registered installations come with a ten-year insurance-backed guarantee, ensuring long-term peace of mind and compliance with building regulations.
Do you supply both uPVC and aluminium products?
Yes, we specialise in VEKA uPVC and Smart Systems aluminium profiles, offering windows, doors, and conservatories tailored to heritage or modern properties.
Are your installers certified?
Every installer and surveyor is trained to Independent Network standards and carries ID cards, ensuring quality and accountability for every project.
What areas do you serve?
Based in St Helens, we serve Merseyside and surrounding regions, providing nationwide solutions through our Independent Network partnerships.
Can you assist with commercial projects?
Yes, we supply to trade, DIY customers, and commercial clients, including local authorities and housing associations, with tailored product ranges and support.
Reviews (5)
Cc C.
Mar 19, 2022
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Terrible customer service/aftercare - We spent 3k on bifold doors, however the keys provided were not even proper metal! They snapped twice within a couple of months, so we've had to pay 152 for new locks, although the doors were supposedly "under warranty" - Qualplas simply washed their hands of the issue and said the keys snapping were not covered.
Stephen Carradice
Feb 12, 2022
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Buying new back door two colours, helpful, friendly staff .found door did not fit properly gale blowing through gap between door and frame. Had them out to sort it and was offered new sash but had been told by their own fitter and independent company we needed full frame and door replacing, NOT HAPPENING with them, had to go for full refund and go to different company. DONE NEW ONE IN NO GALE.
Alan Muskett
Jan 21, 2022
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Just want to thank Mike for incredible customer service this last week. Asked to come out and inspect a leaking old conservatory roof at my mum's house in St. Helens, he gave an honest appraisal of options, and even helped me with bringing back some materials so I could perform a temporary fix (I was visiting from out of town and it saved me a trip to B&Q!). In this day and age, you just don't get this kind of service, so I was blown way. Many thanks again.
Debbie Tunstall
May 08, 2021
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Called in today, was served by John Gardiner, what a helpful, knowledgable person he was.... thank you for your advice and help
Diane Foster
Nov 08, 2019
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5 years ago they were brilliant. They still do a good job putting in windows but the office are inefficient and those that do follow up repairs are appalling. I'm looking elsewhere from now on.
