Business Details
50+ Years
experience
Trusted Window & Door Specialists Since 1974
R & D Goatley has been a family-run business since 1974, rooted in Sussex and dedicated to delivering premium-quality glazing solutions. Our legacy of craftsmanship and customer-centric service began with Russell and Dennis Goatley, whose commitment to excellence continues through the next generation. With over 50 years of experience, we specialise in sourcing innovative, durable products tailored to individual needs, including windows, doors, conservatories, and pergolas. Our team of skilled installers, many with decades of tenure, ensures meticulous attention to detail on every project. We pride ourselves on ethical practices, offering no-pressure sales and transparent payment policies, including no deposits on contracts under 30,000.Our 10-year guarantees and partnerships with leading manufacturers like Aluco and QFort underscore our dedication to quality. The two-floor showroom in Portslade allows customers to explore our full range, supported by expert advice. With thousands of satisfied customers and recognition on TrustPilot, we remain Sussex's trusted choice for glazing solutions. Our focus on long-term relationships and community values ensures every client receives a service as enduring as our products.
Services
Windows
Doors
Conservatories
Pergolas
Sliding Doors
Bifolding Doors
Aluminium Systems
Garage Doors
Patio Doors
Conservatory Roofs
Details
- Year established: 1974
Highlights and features
- No deposits required on contracts under 30,000
- 10-year guarantee on installations and products
- 50+ years of local glazing expertise
- Skilled installers with decades of tenure
- Exclusive supplier partnerships with Aluco and QFort
Associations and certifications
- FENSA
- MTC Compliant
What people say
Excellent personal service
Knowledgeable and efficient
Good quality products
Courteous installers
Great range of options
Services
Windows
Our premium windows combine advanced thermal insulation with sleek designs, available in UPVC, aluminium, and timber-alternative materials. Each product is engineered for durability, security, and energy efficiency, enhancing both comfort and property value. Tailored to suit traditional and modern homes across Sussex.
Doors
From contemporary aluminium entrance doors to classic PVCu designs, our doors offer enhanced security and aesthetic appeal. Features include multi-point locking systems, sound insulation, and customisable finishes. Ideal for homeowners seeking both style and protection in Sussex properties.
Conservatories
Luxury conservatories utilise Ultraframe roofing systems and self-cleaning glass for year-round usability. Available in Victorian, Edwardian, and modern styles, these structures maximise natural light while maintaining thermal efficiency. Perfect for creating additional living space in Sussex homes.
Pergolas
Aluminium pergolas with adjustable louvers provide adaptable outdoor living solutions. Featuring weatherproof drainage systems and electric/manual operation options, these structures enhance garden usability. Designed for Sussex properties requiring durable, stylish outdoor coverage.
Sliding Doors
Precision-engineered sliding and bifolding doors offer minimal sightlines with maximum durability. Available in aluminium and UPVC, these systems create seamless transitions between indoor and outdoor spaces. Popular with Sussex homeowners featured in Grand Designs projects.
Questions
Do you offer guarantees on installations?
Yes, we provide a full 10-year guarantee on all installations, with 5 years coverage for glass and moving parts.
What payment options are available?
No deposits are required for contracts under £30,000. For larger projects, a 10% deposit applies with final payment due on completion.
Are your installers certified?
All our installers are MTC compliant and FENSA registered, ensuring industry-standard certifications and insurance coverage.
Can I visit your showroom?
Our two-floor Portslade showroom is open Monday-Friday 9am-5pm and Saturday 9am-1pm for product demonstrations.
Do you handle planning permissions?
Yes, we can assist with obtaining necessary planning permissions for conservatories and major installations across Sussex.
What areas do you serve?
We operate throughout Sussex, including Brighton, Portslade, and surrounding regions, with over 50 years of local expertise.
Reviews (7)
Ian Robbs
Jun 09, 2022
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A big thankyou for such a great service from start to finish. Our new windows and doors are such a big improvement on our old ones and we are constantly getting compliments from our neighbors! Would highly recommend.
Joanna Penly
May 25, 2022
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These guys are great. From my initial inquiry, which was made too late given the timescales to fit in with my major building project, through to installation today, within my timescales, Jason and his team have done all they can to expedite a new front door. Ultimately, they have delivered and I am absolutely delighted with the end result. Cannot recommend them highly enough. Clean and tidy, friendly and fun and even fitted my ring doorbell onto my brickwork with no quibble.
Gonzalez Biaz
Mar 17, 2022
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Very pleased with the care and attention of the Goatleys employees. This is the second time we have used them in three years and I would not hesitate to use them again. Not the cheapest but definitely worth it if your looking for a quality installation.
Denise Bartup
Feb 16, 2022
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Very pleased with the quality of the windows & doors, the workmanship of the installers. And very happy with the service from the surveyor, sales & service team. Would highly recommend them. Best bit, they are not pushy or annoying with constant phone calls or follow ups, and they don't mess you around with ridiculous quotes etc.
Gail Hart
Feb 01, 2022
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I have had two doors installed by the company and have always been pleased by their service and attention to detail. Last week I had occasion to call asking about an adjustment to one of the doors that was sticking. They recognised the problem I described and booked an engineer. Keith resolved the problem swiftly, ensuring the mechanism was even smoother than previously. He took the time to explain what had been done and passed on useful tips for continued use and maintenance, going the extra mile. A credit to the company that clearly recognise the value of good customer service. A very professional family company whose excellent product and high standards I am more than happy to recommend.
Josh Andrews
Jan 08, 2022
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Excellent personal service. Couldn't ask for more. Kept informed during the whole process. Would definitely recommend to anyone : Thank you R & D Goatley
Andrew Nichols
Dec 01, 2021
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We are delighted with our new sash windows. 3 bays completed in 4 days. Excellent product and service. Very professional team, I would highly recommend this company, a pleasure to deal with.
